Policies

Privacy Notice

Last updated: June 2026

Introduction

The Tree Advisory Practice is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, store and protect personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection legislation.

By engaging our services, contacting us, visiting our website or otherwise providing personal information, you acknowledge that your data will be processed in accordance with this Privacy Notice.

Who We Are

The Tree Advisory Practice is a sole trader business operated by Tom Hamments and based in Moreton-in-Marsh, Gloucestershire, United Kingdom.

For the purposes of data protection legislation, The Tree Advisory Practice is the data controller responsible for determining how and why your personal data is processed.

For any questions relating to this Privacy Notice or the processing of your personal data, please contact:

Email: hello@thetreeadvisorypractice.co.uk

The Information We Collect

We may collect and process the following categories of personal data:

  • Name

  • Postal address

  • Email address

  • Telephone number

  • Business or organisation details

  • Property and site information relevant to commissions

  • Project records and survey data

  • Correspondence, including emails and contact form submissions

  • Website usage data collected through cookies and analytics tools

  • Information required for invoicing and payment administration

We do not intentionally collect special category personal data unless it is relevant to a specific commission and provided voluntarily.

How We Collect Information

We collect information when:

  • You contact us by telephone, email or website contact form

  • You request a quotation or proposal

  • You engage us to provide services

  • You subscribe to communications from us

  • You provide information during the course of a project

  • You visit our website

We may also receive information from third parties acting on your behalf, such as property owners, managing agents, solicitors, surveyors, insurers, contractors or other professional advisers.

Lawful Basis for Processing

We process personal data only where we have a lawful basis to do so.

This may include:

Contractual necessity
To provide services you have requested or contracted us to undertake.

Legitimate interests
To operate and improve our business, maintain records, respond to enquiries, defend legal claims and provide relevant professional services.

Legal obligations
To comply with legal, regulatory, accounting, taxation and insurance requirements.

Consent
Where consent is required, such as for certain marketing communications or non-essential website cookies.

How We Use Your Information

We may use personal information to:

  • Respond to enquiries

  • Prepare quotations and proposals

  • Deliver consultancy, compliance and training services

  • Produce reports and other project deliverables

  • Manage projects and client relationships

  • Process invoices and payments

  • Maintain internal records

  • Improve our services

  • Meet legal and regulatory obligations

  • Protect our legal rights and interests

  • Communicate relevant business updates where appropriate

Sharing Information

We do not sell personal information to third parties.

Where necessary, we may share information with:

  • Professional advisers

  • Local authorities

  • Planning authorities

  • Insurers

  • Solicitors

  • Surveyors and engineers

  • Specialist subcontractors and consultants

  • Accreditation and certification bodies

  • Technology and software providers

  • Government and regulatory authorities where required by law

Information will only be shared where necessary for the provision of services, compliance with legal obligations, or the protection of legitimate business interests.

Website Hosting and Third-Party Providers

Our website may be hosted by Squarespace or a similar website platform.

We may use third-party providers to assist with website operation, analytics, communications, cloud storage and business administration. These providers may process personal information on our behalf in accordance with their own privacy policies and applicable data protection legislation.

Examples may include:

  • Microsoft 365

  • Squarespace

  • Google Analytics

  • Payment providers

  • Cloud storage providers

We take reasonable steps to ensure such providers maintain appropriate security measures.

International Transfers

Some service providers may process data outside the United Kingdom.

Where personal data is transferred internationally, we will take reasonable steps to ensure appropriate safeguards are in place and that the transfer complies with applicable data protection legislation.

Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

Measures may include:

  • Password-protected devices and accounts

  • Secure cloud storage

  • Encrypted communications where appropriate

  • Access controls

  • Regular software and security updates

Whilst we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary.

As a general guide:

  • Enquiries not resulting in work may be retained for up to two years

  • Project records and correspondence may be retained for up to seven years following project completion

  • Financial records may be retained for longer where required by tax or accounting legislation

  • Information relevant to legal claims may be retained for as long as reasonably necessary to protect our legal interests

When information is no longer required, it will be securely deleted or destroyed.

Your Rights

Under UK data protection legislation, you may have the right to:

  • Access your personal data

  • Correct inaccurate personal data

  • Request deletion of personal data

  • Restrict processing

  • Object to processing

  • Request transfer of personal data where applicable

  • Withdraw consent where processing is based on consent

Requests will be considered in accordance with applicable legislation.

Marketing Communications

We may occasionally contact existing clients regarding services, developments or information that may be relevant to them.

You may opt out of receiving such communications at any time by contacting us or using any unsubscribe facility provided.

Cookies

Our website uses cookies and similar technologies.

Further information is provided in our Cookie Policy.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in legislation, business practices or website functionality.

The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Notice or how we process personal data, please contact:

The Tree Advisory Practice
Moreton-in-Marsh, Gloucestershire, United Kingdom
Email: hello@thetreeadvisorypractice.co.uk

Complaints

If you are unhappy with how we have handled your personal information, please contact us in the first instance so that we can attempt to resolve the matter.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Cookie Policy

Last updated: June 2026

Introduction

This Cookie Policy explains how The Tree Advisory Practice uses cookies and similar technologies on our website.

By continuing to use our website, you consent to the use of cookies in accordance with this policy, subject to any preferences you have selected through our cookie consent tool.

What Are Cookies?

Cookies are small text files stored on your computer, tablet or mobile device when you visit a website.

Cookies help websites function correctly, improve security, analyse visitor behaviour and enhance the user experience.

How We Use Cookies

We use cookies to:

  • Ensure the website functions correctly

  • Improve website security and performance

  • Understand how visitors use our website

  • Measure and improve website effectiveness

  • Remember user preferences

  • Support website analytics and reporting

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of the website and cannot be switched off.

They may be used to:

  • Enable website functionality

  • Maintain security

  • Store cookie consent preferences

  • Support form submissions and website administration

Because these cookies are necessary for the website to operate, they do not require user consent.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website.

These cookies may collect information such as:

  • Pages visited

  • Time spent on pages

  • Website performance

  • User journeys through the website

  • General geographic location

This information is aggregated and does not normally identify individual visitors.

Where analytics cookies are used, they will only be activated with your consent.

Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced functionality.

Examples may include:

  • Language preferences

  • Display preferences

  • Form information

These cookies may require your consent depending on their purpose.

Third-Party Cookies

Some pages may contain content or services provided by third parties.

Examples may include:

  • Website hosting services

  • Mapping services

  • Embedded media

  • Analytics providers

These third parties may set their own cookies in accordance with their own privacy and cookie policies.

We do not control the operation of third-party cookies.

Cookie Consent

When you first visit our website, you will be presented with a cookie banner allowing you to:

  • Accept all cookies

  • Reject non-essential cookies

  • Manage your cookie preferences

Your preferences can be updated at any time through the website's cookie settings.

Managing Cookies

Most web browsers allow you to control and manage cookies through browser settings.

You can usually:

  • View stored cookies

  • Delete cookies

  • Block cookies

  • Configure browser preferences

Please note that disabling certain cookies may affect website functionality.

Further information can be found through your browser provider's help pages.

Third-Party Services

Our website may use services provided by third parties including:

  • Squarespace

  • Microsoft

  • Google Analytics

These providers may use cookies and similar technologies in accordance with their own privacy policies.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in legislation, technology or website functionality.

The latest version will always be available on our website.

Contact Us

If you have any questions regarding this Cookie Policy, please contact:

The Tree Advisory Practice
Moreton-in-Marsh, Gloucestershire, United Kingdom
Email: hello@thetreeadvisorypractice.co.uk

Website Terms of Use

Last updated: June 2026

Introduction

These Terms of Use govern your use of the website operated by The Tree Advisory Practice ("we", "us" or "our").

By accessing and using this website, you agree to be bound by these Terms of Use. If you do not agree with these terms, please discontinue use of the website.

About Us

The Tree Advisory Practice is a sole trader business operated by Tom Hamments and based in Moreton-in-Marsh, Gloucestershire, United Kingdom.

For enquiries relating to this website, please contact:

Email: hello@thetreeadvisorypractice.co.uk

Website Content

The information contained on this website is provided for general information purposes only.

Whilst we make reasonable efforts to ensure information is accurate and up to date, we make no guarantees, representations or warranties regarding the completeness, accuracy or suitability of any content.

Website content should not be relied upon as professional advice. Specific arboricultural, legal, planning, engineering or property matters should be addressed through formal instruction and professional consultancy services.

Professional Advice

Information published on this website does not constitute professional advice and does not create a consultant-client relationship.

Professional advice can only be provided following formal instruction and consideration of the specific circumstances of an individual project.

Intellectual Property

Unless otherwise stated, all content on this website is the property of The Tree Advisory Practice.

This includes, but is not limited to:

  • Text

  • Graphics

  • Logos

  • Branding

  • Photographs

  • Reports and publications made available through the website

  • Website design and content structure

Content may be viewed, downloaded and printed for personal, non-commercial use only.

No content may be reproduced, distributed, modified, republished or used for commercial purposes without prior written permission.

Acceptable Use

You agree not to:

  • Use the website unlawfully

  • Attempt to gain unauthorised access to systems or data

  • Introduce malicious software or code

  • Interfere with website operation

  • Copy or misuse website content

  • Use the website in a manner that may damage our reputation or business interests

External Links

This website may contain links to third-party websites.

Such links are provided for convenience only. We have no control over the content, security or privacy practices of external websites and accept no responsibility for them.

Availability

We make reasonable efforts to ensure the website remains available and functional.

However, we do not guarantee uninterrupted access and reserve the right to modify, suspend or withdraw any part of the website without notice.

Limitation of Liability

To the fullest extent permitted by law, The Tree Advisory Practice shall not be liable for any loss, damage, cost or expense arising from:

  • Use of this website

  • Reliance on website content

  • Website unavailability

  • Technical faults or interruptions

  • Viruses or other harmful components

Nothing in these Terms shall exclude or limit liability where such exclusion is prohibited by law.

Privacy and Cookies

Use of this website is also governed by our:

  • Privacy Notice

  • Cookie Policy

Please refer to those documents for further information regarding the collection and processing of personal data.

Changes to These Terms

We may update these Terms of Use at any time.

The latest version will always be available on this website and continued use of the website constitutes acceptance of any changes.

Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions regarding these Terms of Use, please contact:

The Tree Advisory Practice
Moreton-in-Marsh, Gloucestershire, United Kingdom
Email: hello@thetreeadvisorypractice.co.uk